We offer standard shipping options from USPS and UPS, which are shown at checkout. For shipping requests other than these, please call the Gift Shop at 908-689-1700 ext. 218 before placing your order.

Orders must include a viable address. UPS does not ship to P.O. Boxes. As of December 30, 2024, UPS Ground Saver is no longer available for shipping to P.O. Boxes, military addresses, or US territories, though it is now available for both residential and commercial addresses.

We also offer a free in-store pickup option. Once you place the order, we will bring your item(s) to the Gift Shop and send you a notification that your order is ready for pickup. Please remember that we are located in Asbury, New Jersey, so we recommend that you only choose this option if you live locally or you are planning to visit.

Shipment and delivery notification emails are sent from "[email protected]," so be sure to check your email's spam/junk folder if you do not seem them in your inbox.

Statues and oversized items are subject to additional shipping charges.

Shipping charges and services are subject to change at any time.

PLEASE NOTE: WE ONLY SHIP TO THE 50 UNITED STATES AND CANADA*. WE DO NOT SHIP INTERNATIONALLY.

We do not ship on weekends, holidays, holy days of obligation, our major event days (the 13th of the month from May-October, Portuguese Day, etc.), or during our annual inventory.

Returns are addressed on a case-by-case basis. Please contact the Gift Shop if you need to make a return. Any refunds issued may take 3 to 5 business days to process depending on your bank or card issuer's policy. Blessed items cannot be returned or exchanged. Shipping charges are not refundable.

*People ordering from Canada must call the Gift Shop as ShopFatima.com only accepts orders from the USA at this time.